Paciolan Press Releases
What's New at Paciolan
Paciolan Renews Partnership with Select Your Tickets Until 2019
FOR IMMEDIATE RELEASE
IRVINE, Calif. and KELOWNA, BC (May 1, 2012) – Paciolan, a leading provider of ticketing and marketing solutions for more than 500 live entertainment organizations, announced today that it has renewed its partnership with ticketing service provider, Select Your Tickets, until 2019. Select Your Tickets supports multiple venues in Kelowna and Victoria, BC, including Save-On-Foods Memorial Centre, Prospera Place, Rotary Centre for the Arts, and Kelowna Community Theatre. Since 2004, Select Your Tickets has been using Paciolan’s venue enablement ticketing services, which have allowed its regional ticketing clients to extend their brands and sell more tickets to current and potential customers.
“We fully believe in Paciolan, so there was no hesitancy in renewing our partnership,” said Marlon Weidlich, director of Select Your Tickets. “The company provides an innovative solution with excellent customer service and proven innovation that help us stay competitive and successful. From ticketing to marketing to social media, Paciolan delivers it all and has proven to be a one-stop center for our needs.”
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Paciolan Launches Ticketing Intelligence Data Warehouse Solution for Clients
FOR IMMEDIATE RELEASE
IRVINE, Calif. (April 25, 2012) – Paciolan, an industry-leading provider of ticketing, marketing, and fundraising solutions to more than 500 live entertainment organizations, announced today that it has partnered with SSB Consulting Group and Kore Technologies to create a SQL-based data warehouse solution called Paciolan Ticketing Intelligence for its clients. Based on key performance indicators, Paciolan Ticketing Intelligence will provide Paciolan’s clients with real-time dashboards, cross-systems reporting and direct data warehouse access that can help them make critical, data driven business decisions. The solution is able to bring together information from multiple databases including the University foundation, merchandise, concessions, ticketing, marketing and fundraising sources. Armed with this data, teams and venues analyze sales and donation data, identify trends and tailor programs to maximize sales growth, enhance customer interactions and increase donation revenues.
“We remain laser focused and firmly committed to providing our clients with the most optimal solutions to help them efficiently run their organizations, increase revenue and be successful,” said Dave Butler, chief executive officer of Paciolan. “With Paciolan Ticketing Intelligence they will be able to better analyze data on fans, donors and customers, and make timely and impacting business decisions.”
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East Carolina University Continues 20-Year Partnership With Paciolan
FOR IMMEDIATE RELEASE
IRVINE, Calif. and GREENVILLE, N.C. (April 18, 2012) – Paciolan, the leading provider of ticketing, marketing, and fundraising solutions in college athletics, today announced that East Carolina University (ECU) will be continuing its 20-year partnership with the company. During this time, ECU Athletics, ECU Performing Arts, and Student Life events will continue to leverage the integrated box office and online ticketing, Fundraiser’s Advantage and email marketing solutions to serve its fans and customers through a single, on-campus system.
“It’s been great working with Paciolan for the past 20 years,” said Terry Holland, athletic director for East Carolina University. “Our partnership with Paciolan helps us to reach our goal of offering Pirate fans, students and donors the best services and technology available in college athletics.”
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University of Illinois Renews 31-Year Partnership with Paciolan
FOR IMMEDIATE RELEASE
IRVINE, Calif. and CHAMPAIGN, Ill. (April 12, 2012) – Paciolan, the leading provider of ticketing, marketing, and fundraising solutions in college athletics, today announced its partnership renewal with University of Illinois (Illinois), which now includes Assembly Hall, the university’s on campus arena that supports popular Broadway series, concerts, and athletics events. With the partnership renewal, Illinois will be extending its suite of Paciolan technology solutions to include the company’s Access Management scanning and digital ticketing for football at Memorial Stadium and Assembly Hall. Working with Paciolan since 1981, Illinois is the company’s fourth customer.
“We are very pleased to continue our long-time association with Paciolan,” said Mike Thomas, director of athletics for University of Illinois. “The cutting-edge technology and great customer service has been a terrific asset in our relationship with our fans. We are excited about the Digital Ticketing aspect of the partnership, which will efficiently streamline our ticketing process and provide better service to our customers.”
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Michigan State University Signs 10-Year Partnership Renewal with Paciolan
FOR IMMEDIATE RELEASE
IRVINE, Calif. and EAST LANSING, Mich. (April 10, 2012) – Paciolan, the leading provider of ticketing, marketing, and fundraising solutions in college athletics, announced today that Michigan State University (MSU) has signed a 10-year partnership renewal with the company. With the renewal, MSU will be implementing Paciolan’s Access Management for football, stadium-wide, as well as its Customer Relationship Management (CRM) solution. MSU has been working with Paciolan since 1988.
“Paciolan is a trusted partner that enables us to offer innovative services that enhance our relationship with our fans, season ticket holders and donors throughout every aspect of our operation,” said Mark Hollis, director of athletics for Michigan State University. “We look forward to leveraging new tools provided by Paciolan to continue to raise the bar for all Spartan fans.”
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Atlanta’s Fox Theatre Partners with Paciolan to Implement Ticketing, Marketing, Fundraising, Social Media, and CRM Solutions
FOR IMMEDIATE RELEASE
IRVINE, Calif. and ATLANTA (April 5, 2012) – Paciolan, a leading provider of ticketing, marketing, and fundraising solutions in performing arts, today announced that the Fox Theatre, a nonprofit arts organization and one of Atlanta’s premiere venues for live entertainment, has partnered with the company. The Fox Theatre will be implementing all of Paciolan’s solutions, including ticketing, marketing, fundraising, social media and Customer Relationship Management (CRM) to sell tickets, market its performances, generate revenue, and manage patron relationships.
“Partnering with Paciolan allows us to enhance our patrons’ experiences through rich technology and services tailored to their individual needs,” said Allan C. Vella, General Manager of the Fox Theatre. “Paciolan’s CRM solution, for example, helps us to marry our box office efforts with our back office systems by learning more about each patron and their preferences to create unique programs that better serve them.”
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Paciolan Partners with TicketOps For Venue Enablement Ticketing Services
FOR IMMEDIATE RELEASE
IRVINE, Calif. and TORONTO, Canada (April 3, 2012) – Paciolan, a leading provider of ticketing and marketing solutions for more than 500 live entertainment organizations, announced today that it has partnered with TicketOps, a ticketing services provider to 300 venues throughout Canada and the US. TicketOps will be implementing Paciolan’s venue enablement ticketing services, including the company’s reserved seating solution, which will allow its clients to better control their brand, manage the customer experiences, and build lifelong customer relationships, all while maximizing revenue streams. In conjunction with the partnership, TicketOps will implement Paciolan’s ticketing and marketing solutions for Pacific National Exhibition, an organization that supports the Pacific Coliseum and serves visitors with first-class cultural, sporting and family entertainment events.
“We wanted the ability to offer our clients a reserved seating solution that delivers greater control and a high ROI,” said Hugh Hall, chief executive officer of TicketOps. “Out of the many companies we reviewed, Paciolan came out on top as offering the most robust software available for our existing clients, as well as putting us in a good position to grow our business by offering our services to new venues as well.”
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StubHub Named Official Fan to Fan Ticket Marketplace of Philadelphia Flyers and Wells Fargo Center
FOR IMMEDIATE RELEASE
February 28, 2012 – SAN FRANCISCO – StubHub, the world’s largest ticket marketplace, announced today that it has been named the Official Fan to Fan Ticket Marketplace of the Philadelphia Flyers and the Wells Fargo Center. With this designation, hockey fans – and anyone looking to attend an event at the Wells Fargo Center – will be able to buy and sell tickets safely and conveniently, thanks to integrated cancel/reissue barcode technology provided by StubHub and Paciolan, an industry-leading provider of ticketing, marketing and fundraising solutions to more than 500 live entertainment organizations. Both Paciolan and the Flyers are subsidiaries of the international sports and entertainment firm, Comcast-Spectacor.
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Paciolan Draws Record Attendance at PACnet ’12 Conference
FOR IMMEDIATE RELEASE
IRVINE, Calif. (Feb. 27, 2012) – Paciolan, an industry-leading provider of ticketing, marketing, and fundraising solutions to more than 500 live entertainment organizations, held its annual PACnet community conference February 12th – 15th in Newport Beach, CA. The company, which signed 28 new clients in the past 18 months, achieved record conference attendance at PACnet ’12. More than 600 clients, attendees and business partners, a 33 percent increase over 2011, participated in educational sessions covering social media and marketing, CRM, ticketing and fundraising — all aimed at helping them sell more and maximize revenue streams. Keynotes were presented by USC Athletic Director Pat Haden, University of Arizona Director of Athletics Greg Byrne, the Long Center for the Performing Arts CEO Jamie Grant, and Philadelphia Phillies VP of Ticket Operations John Weber, as well as Paciolan Founder Jane Kleinberger and Paciolan CEO Dave Butler.
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Paciolan and Givex Sign Multi-Year Agreement to Offer Uptix® Stored Value Tickets
FOR IMMEDIATE RELEASE
IRVINE, Calif. (Feb. 6, 2012) – Paciolan, an industry-leading provider of ticketing, marketing, and fundraising solutions to more than 500 live entertainment organizations, today announced that it has signed a multi-year agreement with Givex, a global provider of customer engagement technology. With the partnership Paciolan will integrate Givex’s stored value ticketing technology, Uptix, into its ticketing platform. The solution will enable Paciolan-powered venues to pre-sell merchandise and concessions value loaded on bar-coded event tickets. This creates a “cashless” and improved in-venue experience for fans, and increases game-day revenues for venues.
“We’re thrilled to partner with Givex to provide our teams and venues a seamless stored value ticket solution that will help them increase their concessions revenues,” said Dave Butler, chief executive officer of Paciolan. “With Uptix, they’ll also be able to create exciting marketing incentives, including the ability to add value to tickets during the event, or as part of a loyalty program. It’s a ‘win-win’ for venues and fans alike.”
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We are excited to offer 76ers and Flyers fans the opportunity to manage their stored value and season ticket accounts through an intuitive consumer portal. The technology convergence between Givex and Paciolan makes the process simple for fans to add or allocate stored value to their tickets, and also helps us efficiently manage the process from a team perspective.
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