Paciolan Press Releases
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Paciolan and Givex Sign Multi-Year Agreement to Offer Uptix® Stored Value Tickets
FOR IMMEDIATE RELEASE
IRVINE, Calif. (Feb. 6, 2012) – Paciolan, an industry-leading provider of ticketing, marketing, and fundraising solutions to more than 500 live entertainment organizations, today announced that it has signed a multi-year agreement with Givex, a global provider of customer engagement technology. With the partnership Paciolan will integrate Givex’s stored value ticketing technology, Uptix, into its ticketing platform. The solution will enable Paciolan-powered venues to pre-sell merchandise and concessions value loaded on bar-coded event tickets. This creates a “cashless” and improved in-venue experience for fans, and increases game-day revenues for venues.
“We’re thrilled to partner with Givex to provide our teams and venues a seamless stored value ticket solution that will help them increase their concessions revenues,” said Dave Butler, chief executive officer of Paciolan. “With Uptix, they’ll also be able to create exciting marketing incentives, including the ability to add value to tickets during the event, or as part of a loyalty program. It’s a ‘win-win’ for venues and fans alike.”
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Paciolan and StubHub Announce Exclusive Partnership
FOR IMMEDIATE RELEASE
IRVINE, Calif. and SAN FRANCISCO (Jan 31, 2012) – Paciolan, a leading provider of ticketing, marketing and fundraising solutions in live entertainment, today announced an exclusive partnership with its secondary ticketing partner, StubHub, the world’s largest ticket marketplace. With the partnership, StubHub will be the exclusive, integrated, secondary ticketing partner for Paciolan teams and venues who decide to offer an open market model. The product integration enables tickets to be resold electronically in a safe environment and then emailed instantly for print-at-home delivery. The integrated StubHub model enables Paciolan-powered college athletics, professional sports, arenas and performing arts venues and their customers an easy and secure way to buy and sell tickets.
“StubHub is the clear leader in the live entertainment, ticket resale market,” said Dave Butler, CEO of Paciolan. “Paciolan and StubHub have entered into an exclusive, integrated, ticket resale partnership to provide our teams and venues and their customers the best-of-breed option to easily buy and sell tickets on the open market. StubHub has been an amazing partner and we are thrilled to expand our relationship with them.”
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The University of Oklahoma Extends 28-Year Partnership with Paciolan
FOR IMMEDIATE RELEASE
IRVINE, Calif. and NORMAN, Okla. (Jan. 18, 2012) – Paciolan, the leading provider of ticketing, marketing, and fundraising solutions in college athletics, announced today that The University of Oklahoma (“Oklahoma”) has renewed its partnership with the company. Working with Paciolan since 1983, Oklahoma will continue leveraging all of Paciolan’s industry-leading solutions, which have helped Oklahoma achieve exceptional success. Oklahoma’s online season ticket renewal rates, for example, have consistently increased over the past four years to a current rate of 50 percent.
“We have been with Paciolan for 28 years and achieved many of our goals during that time by using its software to help us develop new solutions and respond to changing needs,” said Joe Castiglione, director of athletics, for The University of Oklahoma.
Working in conjunction with Paciolan, Oklahoma created its innovative “Sooner Club Loyalty Program,” which rewards loyalty points to students, donors and season ticket holders who attend events. Paciolan integrated points for attendance, ticket sales and donations into a single system that allows Sooner fans and students to earn priority points for attending events, locking in their loyalty.
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Leading Puerto Rico-Based Ticketing Company, Ticketpop, Partners with Paciolan to Offer Ticketing Services
FOR IMMEDIATE RELEASE
IRVINE, Calif. and SAN JUAN, Puerto Rico (Jan. 17, 2012) – Paciolan, a leading provider of ticketing and marketing solutions for more than 500 live entertainment organizations, announced today that it has partnered with Ticketpop, the leading electronic ticketing processor in Puerto Rico that services venues and promoters with a combined client base of more than 130,000 consumers. Ticketpop will be implementing Paciolan’s venue enablement ticketing services, which will enable it to control its brand, manage the customer experience, and build lifelong relationships, while maximizing revenue streams. Ticketpop annually processes more than a million tickets to concerts, sports events, theater productions and other entertainment activities through its website www.ticketpop.com and extensive network of distribution channels.
“We’re excited to be working with Paciolan, a company with proven ticketing expertise that has helped many top entertainment organizations achieve their goals,” said Manuel Morales, senior vice president of EVERTEC, Inc. “Paciolan’s ticketing and marketing solutions will allow us to manage every touch point with the consumer.”
The solution will also enable Ticketpop to control its ticketing fees and marketing channels, and offer regional ticketing services to multiple venues. By offering regional ticketing services, Ticketpop will be able to segment and target a diverse group of consumers based on preferences and purchase history across a wide variety of events and venues.
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PlayhouseSquare Renews Partnership With Paciolan
FOR IMMEDIATE RELEASE
IRVINE, Calif. and CLEVELAND (Jan 16, 2012) – Paciolan, a leading provider of ticketing, marketing and fundraising solutions in performing arts, today announced that PlayhouseSquare, a not-for-profit organization and the country’s largest performing arts center outside of New York, has renewed its partnership with the company. With the renewal, PlayhouseSquare will continue leveraging all of Paciolan’s industry-leading solutions, as well as adding its Customer Relationship Management (CRM) system to its product portfolio. PlayhouseSquare, which has been working with Paciolan since 2007, presents a diverse performance schedule consisting of Broadway, concerts, dance, plays, comedy, speakers, and family shows, and draws more than one-million people annually to its more than 1,000 events.
“Paciolan is a true partner that provides the ultimate in flexibility, products and services that allow us to provide our guests a world-class experience and drive bottom line results,” said Art Falco, president and CEO of PlayhouseSquare.
With the partnership renewal, PlayhouseSquare will be adding and integrating Paciolan’s CRM system to its already progressive customer relationship management efforts. With Paciolan CRM, PlayhouseSquare will be able to manage every point of contact with each guest, including ticketing, donations and purchase history, to enhance customer services, grow lifetime relationships and maximize revenue potential.
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University of Memphis Continues Its 28-Year Partnership with Paciolan
FOR IMMEDIATE RELEASE
IRVINE, Calif. and MEMPHIS, Tenn. (Dec. 9, 2011) – Paciolan, the leading provider of ticketing, marketing, and fundraising solutions in college athletics, announced today that the University of Memphis (“Memphis”) will be continuing its 28-year partnership with the company. A perennial powerhouse in college basketball, which they play at FedExForum, and one of the top programs for annual attendance, Memphis has been working with Paciolan since 1983.
“The Paciolan system gives us the freedom to create events and build innovative programs our way,” said Bill Lofton, associate athletic director of finance for the University of Memphis. “We also love the customer service we’ve been provided these past 28 years. Paciolan has always been very responsive and helps us achieve our goals.”
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StubHub and Paciolan Join Forces with IMG College
FOR IMMEDIATE RELEASE
December 6, 2011 – SAN FRANCISCO – University of Kansas Athletics has paired with StubHub, the world’s largest ticket marketplace, and Paciolan, a leading provider of ticketing, marketing, and fundraising solutions to live entertainment organizations, to create a safe, guaranteed secondary marketplace for fans to buy and sell tickets to Jayhawks events. Backed by StubHub’s FanProtect Guarantee, each ticket transaction will be between fans and managed by StubHub.
The new online ticket marketplace partnership was negotiated by IMG College, the multimedia rights partner for Kansas Athletics, along with StubHub and Paciolan. This new process replaces the Kansas Athletics Ticket Marketplace, which had been in place for the past few years. StubHub and Paciolan collaborate on many collegiate partnerships; since the two companies began working together in August 2010, the number of its college partners instituting barcode cancel and reissue integration has tripled.
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The Pittsburgh Zoo and PPG Aquarium Renews Partnership with Paciolan
FOR IMMEDIATE RELEASE
IRVINE, Calif. and PITTSBURGH (Nov. 28, 2011) – Paciolan, a leading provider of ticketing, marketing, and fundraising solutions for museums and arts organizations, today announced that the Pittsburgh Zoo and PPG Aquarium (“Pittsburgh Zoo”) has renewed its partnership with the company and will be implementing the company’s Membership Access Scanning system. Leveraging Paciolan’s eVenue software, Pittsburgh Zoo has increased online sales approximately 600 percent. The Pittsburgh Zoo & PPG Aquarium strives to foster positive, lifelong connections between animals and people. Whether through its exhibitry, educational programs, or many conservation projects, its goal is to make certain the earth remains a suitable home for all life by its discovery of the interconnectedness of the natural world.
“The Paciolan system is very unique and offers the only seamlessly integrated ticketing, marketing, and fund development solution that is PCI compliant, a big selling point for us,” said Doug Jones, manager of information systems for the Pittsburgh Zoo and PPG Aquarium. “The company’s customer support staff is by far some of the best people I’ve worked with. With a very small IT staff, I’m able to rely on them 24/7 and keep costs down.”
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Paciolan Launches New Customer Relationship Management Solution
FOR IMMEDIATE RELEASE
IRVINE, Calif. (Nov. 3, 2011) – Paciolan, a leading provider of ticketing, marketing, and fundraising solutions to live entertainment organizations, today launched its new Customer Relationship Management (CRM) solution specifically designed to meet the needs of college athletics, professional sports, and performing arts organizations. Paciolan CRM provides a 360 degree view of customers’ ticketing, donation and purchase history to enhance each interaction and help maximize an organization’s revenue potential.
“We’re pleased to be launching Paciolan CRM, which will allow us to meet the demands of both college athletics and professional sports organizations that want to offer outbound sales initiatives, and that of performing arts organizations that wish to enhance their patrons’ experience,” said Dave Butler, chief executive officer of Paciolan. “With this new CRM solution, organizations will be able to better manage their customer communications, while delivering world class customer service.”
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The University of Connecticut Extends 20-Year Partnership with Paciolan
FOR IMMEDIATE RELEASE
IRVINE, Calif. and Storrs, Conn. (Nov. 1, 2011) – Paciolan, the leading provider of ticketing, marketing, and fundraising solutions in college athletics, announced today that the University of Connecticut (“UConn”) has renewed its partnership for an additional five years with the company and will be implementing Paciolan’s Digital Ticketing Solutions to include the Access Management platform. UConn has been a Paciolan client since 1992.
During the 2010-11 season, UConn was the first institution to participate in a BCS bowl game and play in the Final Four for both men’s and women’s basketball. The Huskies defeated Butler to earn the 2011 men’s basketball national championship. In fact, since 1995, UConn has won a combined 10 national championships in men’s and women’s basketball.
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