IT Engineer

Posted on: 05/15/12

Job Overview:

Paciolan is seeking an experienced IT Engineer who take responsibility for screening, referring and diagnosing internal inquiries and work requests as they relate to the maintenance of computers and related systems. This role will also be responsible for the overall network and telecom administration of the Irvine office including Windows Server Administration and end-user helpdesk support. This key support role will include taking ownership of help desk tickets received from employees and following through to resolution to ensure that the proper solution has been delivered. The ideal candidate will have a proven track record of providing first class customer service, possess a strong sense of urgency and thrive in a team oriented, collaborative environment.
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Senior Manager of Social Media & Consumer Marketing

Posted on: 04/20/12

Job Overview:

Paciolan is searching for a creative, innovative Senior Manager of Social Media & Consumer Marketing to create high-touch consumer programs that drive transactions through social media channels, retargeting advertising, and other consumer marketing avenues. The successful candidate will be a committed power user of social media tools with a solid understanding of how to drive consumer and business engagement within online social networks. The position will own the responsibility for social media efforts from strategy and planning, to implementation and analysis; creating marketing strategies to assist live entertainment venues in reaching new customers and driving increased revenue. The position will also lead B2B community marketing initiatives including best practice sharing through webinars, community conferences, authoring white papers and building online community tools. The ideal candidate will thrive in a team environment, possess a positive, ‘can do’ attitude and be driven to achieve results.
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Customer Service Manager

Posted on: 04/20/12

Job Overview:

Paciolan is looking for a Customer Service Manager to serve as a crucial member of the Customer Service management team and take ownership for maintaining superior service and customer satisfaction levels. The role will have direct management of primary group of Consultants and Application Specialists providing inbound/outbound call from clients, troubleshooting issues, consulting on applications and case resolution. This position will be responsible for Museums and Attractions, Distributors and Performing Arts clients. The ideal candidate will be a leader who possesses the ability to serve as a coach and mentor for their team.
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Junior Quality Assurance Engineer

Posted on: 03/30/12

Job Overview:

Paciolan is seeking a Junior Quality Assurance Engineer for our Quality Assurance team. This is an part time entry level role within the QA team and is primarily responsible for defining test cases and objectives on both large and small development projects. This is an ideal opportunity to join our dynamic QA team, providing services to ensure our products exceed our customer’s expectations. The ideal candidate will enjoy being in a hands on role, thrive in a fast paced environment and be a self starter. Also, the ideal candidate will possess a solid background in the entire QA lifecycle.
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Senior Software Engineer

Posted on: 02/10/12

Job Overview:

Paciolan is seeking a Senior Software Engineer to join our dynamic Engineering team. The ideal candidate will join a passionate and motivated team to create solutions that exceed our client’s expectations in our core ticketing systems. This is an excellent opportunity to help evolve our core ticketing systems with next-generation web technologies. This role will be involved in the design, development of N-Tier Web-Centric applications as well as enhancing the web features of our core ticketing systems.
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Software Engineer

Posted on: 02/08/12

Job Overview:

As a leading provider of integrated ticketing, Paciolan provides solution for sports and entertainments across America. We are seeking a software engineer to join our existing team to design, develop, and implement N-Tier Web-Centric applications using the latest web and enterprise technologies. If you are a developer that enjoys tackling different problems and coming up with creative solutions, you will not be bored by the challenges of this role. The role will have responsibility for the technical design, development and testing life-cycle of the application as well as production of technical design documents, unit test plans, code walk-throughs and application development. This position will be an integral part in providing great solutions to our customers.

The ideal candidate will be a technically competent, hands-on self starter with an eagerness to learn new technologies. In addition, the candidate will have the ability to work on multiple projects simultaneously and thrive in a fast-paced, dynamic environment. The candidate will possess a strong attention to detail, and be precise and practical about solving and managing everyday engineering challenges.
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