• Strategic Partners

We work closely with a number of strategic partners that help provide our clients with the ticketing solutions needed to run their business. Whether you’re looking for box office solutions or a hosted environment to offload the IT burden, you can rely on us and our partners to help you meet all of your ticketing needs.


Ticketing Partners

Ballena Technologies, Inc. Ballena Technologies, Inc.

Ballena Technologies offers unique sales and marketing tools for sports teams, venue owner/operators, and Internet based ticketing solutions. Ballena’s Seats3D product is the market leader in sports and performing arts venue 3D visualization for both desktop and mobile applications. Ballena Technologies creates realistic seating visuals to improve the on-line ticketing experience by familiarizing potential customers with a facility, creating excitement, sales and customer satisfaction. Seats3D is currently used on facility websites including NCAA, NBA, NFL, MLB, MLS, NHL and NASCAR. Ballena’s innovative Seat Relocation Management System (SRMS) was developed to aid in the re-seating process of new and existing venues and Ballena’s Seat Upgrade System is designed to take the annual upgrade process online. » Visit website

Digonex Technologies Digonex Technologies

Digonex makes businesses smarter by giving them the ability to control every aspect of pricing strategy so they can detect and proactively respond to demand changes. SEATS™, the Sports & Entertainment Analytical Ticketing System, is Digonex’s patented dynamic pricing system that optimizes ticket prices to capture maximum revenue over the lifecycle of every ticket. SEATS not only captures additional revenue, but does so in a manner that allows clients to not upset the delicate balance between making money and maintaining positive fan relationships. More than a one-size-fits-all model, SEATS is customizable to ensure that the unique goals of each of our clients are reached. » Visit website

FutureTix FutureTix

At FutureTix, we apply our unique mix of deep ticketing industry knowledge and innovative technology resources to assist our clients in making smarter, more informed decisions. We help arenas, sports teams, universities, cultural institutions, and other attractions maximize revenues by assessing and improving operational performance, while delivering a higher quality guest experience. » Visit website

IMG College and Learfield Sports IMG Learfield Ticket Solutions

IMG College and Learfield Sports are the premier college marketing, licensing and media companies in college sports. Both companies have long-standing relationships in the collegiate arena, with IMG College providing multimedia, marketing and licensing/brand management representing more than 200 of the nation’s top collegiate properties, including the NCAA and its 89 championships. Learfield Sports manages the multimedia rights for more than 50 collegiate institutions and associations and titles the acclaimed Learfield Sports Directors’ Cup.

In March 2012, IMG College and Learfield Sports joined forces to create IMG Learfield Ticket Solutions. In doing so, we compiled an outstanding leadership team and are the leading outsource ticket sales company in collegiate athletics. IMG Learfield Ticket Solutions, led by industry pioneer and innovator Matt DiFebo, provides a professional sales force that offers a “customizable” approach and outsource solution to maximize revenue and fit the exact needs of their partners. Currently, IMG Learfield Ticket Solutions is partnered with 24 collegiate athletic departments to serve their ticket sales and customer service needs. » Visit website

Janam Janam Technologies

Janam Technologies LLC is a provider of rugged mobile computers that scan barcodes and communicate wirelessly. Janam combines deep industry knowledge with advanced technologies to deliver products that are small, light, fast and affordable, making barcode data collection more efficient and accessible for venues of all types and sizes. Janam’s XM Series PDA-style handheld devices deliver powerful computing performance, reliable barcode scanning and proven ruggedness. As a key component of digital ticketing and access management solutions, Janam’s handhelds and attachable magnetic stripe readers enable venues to increase productivity, reduce costs and improve customer satisfaction. » Visit website

Just Arrive Just Arrive

Just Arrive has over a decade of experience in consultation and integration with multiple ticket system providers; providing live events venues, fine arts and premier sports organizations with the most advanced electronic ticketing capabilities available. Our kiosks have been designed and proven to handle heavy transaction loads. While sales and will-call are the primary modes of operation, our kiosks are customizable. They are also used for accepting donations, voucher redemption, membership sales, membership validation, membership renewal and other custom features. We provide 24/7 service with immediate response. Please contact us if you would like to learn more. » Visit website

Qcue Qcue

Qcue is reinventing the primary ticket marketplace with dynamic pricing and inventory management solutions for live entertainment events. Sports teams, concert promoters and venues use Qcue’s patent-pending technology to set the right price at the right time and provide the best value for fans, from the date of on-sale to the date of the event. Customers and partners include leading franchises across Major League Baseball, the National Basketball Association, the National Hockey League and NASCAR as well as Major League Baseball Advanced Media, Goldstar and Tickets.com. Qcue is based in Austin, Texas. » Visit website

SoCal Office Technologies SoCal Office Technologies

SoCal Office Technologies is one of the nation’s largest and most respected consulting firms specializing in Workflow Optimization. Our business is uniquely positioned to help companies understand true cost breakdown, asset deployment, and usage patterns. This results in a tangible process that meets your company’s initiatives. With our revolutionary approach, we continuously monitor, manage and analyze results for ongoing improvements. Our goal is to be a valuable partner for you today and in the future. » Visit website

SSB Consulting Group SSB Consulting Group

Actionable Business Intelligence

SSB Consulting Group, along with Kore Technologies, developed Ticketing Intelligence (TI) as a business intelligence application that resides on the Paciolan platform. TI aggregates your Paciolan data into a SQL database empowering sophisticated business intelligence and data integration. Reports and dashboards are delivered through a web portal which provides for different security access levels. Adhoc queries are supported through a visual interface with the ability to export the resulting data. In addition to TI, SSB builds out data management platforms that enable them to integrate multiple disparate systems across all patron touch points including CRM, Accounting, Food and Beverage, University data, Retail, Social Media and more. SSB works with each client to identify key performance indicators and develop custom reports that create a real time view into the health of each organization. » Visit website

StubHub StubHub

StubHub is the world’s largest ticket marketplace, enabling fans to buy and sell tickets to tens of thousands of sports, concert, theater and other live entertainment events. StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. The company’s unique online marketplace, dedicated solely to tickets, provides all fans the choice to buy or sell their tickets in a safe, convenient and highly reliable environment. All transactions are processed and delivered by StubHub and backed by the company’s FanProtect Guarantee. Company partners include the Ottawa Senators and the Rogers Cup Tennis tournament, along with over 60 teams in the NFL, MLB, NBA, NHL, MLS and NCAA, complemented with companies such as ESPN, AEG, Tickets.com, and Paciolan.

StubHub is an eBay company (NASDAQ: EBAY). » Visit website

The Aspire Group The Aspire Group

The Aspire Group provides its clients with a competitive advantage by maximizing organizational and marketing effectiveness, growing revenues and building a strong fan base. This is best embodied through our core business functions – Strategic Consulting using proprietary “Next-Practices” and Fan Relationship Management Centers (FRMC). Within each custom-built FRMC, a full array of services is offered such as premium seating, season ticket sales/renewals, and group sales enhanced by fan data collection and intelligent e-marketing strategy. » Visit website

Turnkey Sports & Entertainment Turnkey Sports & Entertainment

Prospector, a proprietary sales lead scoring platform from Turnkey Intelligence, has revolutionized the outbound sales approach of sports’ ticket departments. No longer do teams or live event centers need to wade through thousands of unqualified leads who simply will not purchase. Through custom scoring models, Prospector returns a robust demographic profile, produces a likelihood score for any lead, and returns you the data overnight. Prospector is seamlessly integrated with automated nightly data feeds with your ticketing partner, Acxiom, InfoUSA and your desired CRM platform…including Paciolan’s new CRM platform. With the explosion of digital data, the emphasis placed on maximizing lead generation efforts for the primary purpose of scoring, qualifying and prioritizing is greater than it has ever been. Prospector will prioritize your sales leads to ensure the best leads are called first and that your sales reps are fully prepared for the call. » Visit website

Uptix Uptix

Uptix, the industry’s leading stored value ticketing technology, enables you to upgrade your fan experience by loading money onto tickets for concessions and retail. Ticketholders can add and move stored value between tickets. You can also instantly load winnings onto lucky tickets during promotions.

Uptix Stored Value Tickets are powered by Givex, one of the world’s leading providers of gift card programs, loyalty programs, customer analytics tools and integrated POS solutions. Uptix is fully integrated with all the major ticketing providers and is in use by teams across the Major Leagues. » Visit website

WebsiteAlive WebsiteAlive

WebsiteAlive is a fast and forward thinking software developer and online communications provider with feature-rich Live Chat and Click-To-Call solutions, Alive Chat and Alive Dial. WebsiteAlive prides itself on its innovation, simplicity, flexibility and value which helps Internet-based small, medium and large businesses and organizations thrive. »Visit website


Fundraising Partners

Lutz Software Solutions Lutz Software Solutions

Lutz Software Solutions’ Advantage and DonorNet products collectively enable college athletics organizations to successfully grow relationships with donors, season ticket holders, and other loyal fans through a comprehensive set of forms, inquiries and self-service web applications. Paciolan acquired Lutz’s Advantage and DonorNet software solutions in June 2006. » Visit website

Ticket Stock

Ticket Stock Providers

BOCA Boca Systems

BOCA is excited to introduce our ENERGY STAR qualified, Lemur series of printers. BOCA’s new printers are smaller, lighter and less expensive than their predecessors while meeting or exceeding all of our specifications. All Lemurs come standard with USB, parallel and Serial (RJ12 connector) interfaces. Ethernet, Bluetooth and WiFi are available as options. The Lemur product line includes desk-top and in-counter models, kiosk models and specialty printers with magnetic encoding capability. Our new Lemurs are plug compatible with most of our Ghostwriter printers. BOCA has been a leader in the design and manufacture of high-speed ticket printers since 1980. Over 200,000 BOCA printers are in use worldwide in a variety of entertainment, sports and leisure ticketing applications. » Visit website

Canada Ticket Canada Ticket

Serving the ticket industry since 1979…It’s what we do!

Canada Ticket is one of North America’s most diverse specialty printers supplying tickets through-out North America as well as Internationally. Providing you with virtually any style of ticket, tag or label required. Our flexibility allows us to customize our products to meet your needs and equipment specifications… From a simple one color print to full color process, these tickets can also be made compatible for all printers with automated ticketing applications. Products include but are not limited to: thermal admission tickets, season/reserved seat tickets/books & sheets, POS Rolls, souvenir & hard tickets, barcoded, variable-data, magnetic-striped, spitter & machine readable/dispensed tickets, hang tags, and a whole lot more.

In addition, we also have numerous security features available for use on all ticketing applications. » Visit Website

Consolidated Printing Consolidated Printing, Inc.

Consolidated Printing has been in the business of satisfying customers for over 30 years. We are a full service manufacturing printing company specializing in numbered security printing. Our goal is to provide the best customer service, product quality, accuracy and timeliness at an affordable price. The hallmark of our product line is high quality offset printed reserved seat and commemorative souvenir tickets. » Visit Website

InGate SolutionsInGate Solutions

Since 1971, Indiana Ticket Company (ITC) has been an industry leader in ticketing solutions for businesses and organizations large and small. Located in Muncie, IN, ITC’s facility encompasses more than 80,000 square feet, employs nearly 200 people and operates on a 24 hour, 7 day a week production schedule. Products include event tickets, point-of-sale thermal tickets, reserved seating ticket books, reserved seating ticket sheets, roll tickets, sheet and strip tickets, redemption tickets, and wristbands. ITC also produces many special print products for commercial markets. » Visit website

National Ticket Co. National Ticket Co.

Manufacturing the Highest Quality Admission/Identification Products since 1907. Thermal ticket stock, season ticket books and sheets, credentials, plastic cards, wristbands and RFID ticketing are only a few of the many products we offer; custom printed to your specifications and guaranteed accurate in every detail. We welcome the opportunity to serve you. » Visit website

Total Spectrum Total Spectrum

With almost 20 years’ experience, Total Spectrum is a world class creative packaging company. Working closely with our exclusive partner, Weldon, Williams & Lick Inc, the industry leader in custom ticket design and manufacturing, we can create striking packaging to help grow your brand as well as increase the added value of your product. Whether your requirement is for a presentation box, binder, folder, wallet, promotional merchandise or Point of Sale, our aim is to provide quality, innovative and cost-effective solutions. » Visit website

Weldon, Williams & Lick Weldon, Williams & Lick (WW&L)

In this increasingly demanding marketplace, WW&L continues to be a printing company which solves problems with people, products and services, enabling you to take a deep breath and smile again. Perhaps you’re concerned about counterfeiting…check out our security features! Maybe you’re having problems with data management, or you need help with product design. Please contact our experienced staff of sales, creative, information technology, or customer service personnel. » Visit website


Marketing Partners

AdRoll AdRoll

AdRoll is the largest retargeting platform with over 5000+ active advertisers in the US and around the world. With 97% customer retention rate, our mission is to make powerful performance advertising techniques simple for businesses of all sizes.

AdRoll’s SaaS platform provides unmatched transparency, cross-platform reach across the largest display inventory sources, and innovative tools that personalize ad campaigns based on a visitor’s shopping behavior. AdRoll’s innovative and easy-to-use platform enables brands to collect, analyze and act on valuable site data, ensuring maximum return on their online advertising investment.

AdRoll is backed by leading investors such as Foundation Capital, Accel Partners, Merus Capital, and Peter Thiel. » Visit website

carbonhouse carbonhouse

carbonhouse is dedicated to developing the best interactive solutions for arenas, performing arts centers, and convention centers. carbonhouse specializes in bridging the gap between customer and venue. We have moved the industry forward by building digital websites and mobile apps that engage fans, ticket buyers, sponsors, promoters, and event planners. » Visit website

checkinline CheckinLine

CheckinLine is a fan engagement and data platform that engages and enriches databases. It works by virtually ‘camping out’ for registered fans and then gives access to those who deserve it most, by way of a daily check-in. This check-in ‘gamifies’ the process and results in valuable time spent with your fans, tapping into their thoughts, preferences and opinions. CheckinLine – the ultimate online sports, ticketing & social media fan engagement, data and profiling tool. » Visit website

Eventful Eventful

Eventful is a leading digital media company connecting consumers with entertainment, movies and local events. Over 20 million people rely on Eventful to find out what’s happening and decide what to do; from movies, concerts and sports to family fun and nightlife. With a comprehensive movie showtimes section and over four million local events to choose from, Eventful provides the world’s most comprehensive selection of local entertainment content. Eventful serves its users across multiple platforms including online, mobile, and email, all deliver highly personalized content to each user. » Visit website

Experience Experience

Experience is the fan experience technology company dedicated to making sure fans have fun at live events. With Experience, fans can create a memory by upgrading their seats or participate in other unique experiences all from their mobile device. Experience is the official upgrade partner of MLB.com. Additionally, Experience is the preferred partner for Live Nation Entertainment and Ticketmaster, enabling their millions of fans access to upgrades and experiences at live events. » Visit website

FanOne FanOne Marketing

FanOne Marketing (www.fanonemarketing.com) provides sports and entertainment organizations with a combination of powerful digital sales and marketing technologies coupled with industry-specific services designed to maximize ticket sales and retention. The FanOne Marketing suite of tools includes marketing automation, CRM, and the centralization of fan data that can be easily accessed and segmented to deploy highly personalized communications that heighten fan engagement and drive revenue. In addition to the sales and marketing technology, FanOne Marketing couples strategic consultative services to integrate, align and maximize strategies into positive ROI tactics for major and minor league professional sports teams, college athletics and other entertainment companies. » Visit website

IMG College and Learfield Sports IMG Learfield Ticket Solutions

IMG College and Learfield Sports are the premier college marketing, licensing and media companies in college sports. Both companies have long-standing relationships in the collegiate arena, with IMG College providing multimedia, marketing and licensing/brand management representing more than 200 of the nation’s top collegiate properties, including the NCAA and its 89 championships. Learfield Sports manages the multimedia rights for more than 50 collegiate institutions and associations and titles the acclaimed Learfield Sports Directors’ Cup.

In March 2012, IMG College and Learfield Sports joined forces to create IMG Learfield Ticket Solutions. In doing so, we compiled an outstanding leadership team and are the leading outsource ticket sales company in collegiate athletics. IMG Learfield Ticket Solutions, led by industry pioneer and innovator Matt DiFebo, provides a professional sales force that offers a “customizable” approach and outsource solution to maximize revenue and fit the exact needs of their partners. Currently, IMG Learfield Ticket Solutions is partnered with 24 collegiate athletic departments to serve their ticket sales and customer service needs. » Visit website

JMI Sports JMI Sports

JMI Sports is a fully integrated management and consulting firm that provides comprehensive services to the sports marketplace. Through the integration of its four divisions, Capital & Media, Development, College and Sales & Marketing, JMI Sports offers innovative solutions to clients on a wide array of facility development and business operations needs.

The Sales and Marketing Division of JMI Sports offers a comprehensive suite of services related to outbound ticket sales and marketing. JMI Sports partners with clients to build their own in-house sales teams utilizing industry-leading practices in training, prospecting, database marketing and analytics. As a third party provider, JMI Sports analyzes the revenue growth potential of clients and provides objective recommendations for the best path for success whether through the outsourcing of outbound ticket sales or the development of an in-house sales infrastructure. » Visit website

Lyris Lyris

Lyris is a leading global provider of digital marketing solutions that helps companies engage with customers in more meaningful ways. Lyris products and services empower marketers to design, automate, and optimize data-driven interactive marketing campaigns that facilitate superior engagement, increase conversions, and deliver measurable business value. Lyris’ high-performance, secure and flexible digital marketing platforms improve marketing efficiency by providing automated digital message delivery, robust segmentation, and real-time social, mobile, and interaction analytics. The Lyris solutions portfolio is comprised of both in-the-cloud and on-premises solutions – Lyris ONE, Lyris HQ, Lyris LM – combined with customer-focused services and support. More than 5,000 customers worldwide work with Lyris to run their email programs and manage their digital marketing mix. » Visit website

NCR SportsLabs

SportsLabs is building the next generation of sports. We work with top brands and content rights holders in college and pro sports to create real digital businesses by using our proprietary Advanced Media Platform (AMP for Sports v3.0) to serve fans on all devices. SportsLabs was built inside Silver Chalice Ventures, the high growth venture arm of the Chicago White Sox. With the backing of the White Sox and its majority owner, Jerry Reinsdorf, SportsLabs has had the privilege to invest and work with some of the strongest brands and entities in sports and media.

SportsLabs Advanced Media Platform (AMP) ingests content from across the sports and media landscapes (e.g. scores & stats, live & on-demand video, social and user generated content, etc.), normalizes that content and then presents it to fans on just about every digital device and platform in the market. SportsLabs market successes and growth are a testament to the successful partnerships and businesses it has built. » Visit website

Travelzoo Travelzoo

Travelzoo Inc. is a global Internet media company. With 25 million subscribers and 25 offices worldwide, Travelzoo publishes deals from more than 2,000 travel, entertainment, and local companies. Travelzoo Entertainment specializes in promoting ticket sales for Team Sports, Concerts, Family Shows, Theatre and other Events from local to national entertainment venues. Clients include MLB teams, NBA teams, NHL teams, NCAA teams, Feld Entertainment, Live Nation, Cirque du Soleil, Broadway Across America and many more! » Visit website


Technology Partners

Cisco Cisco

At Cisco (NASDAQ: CSCO) customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success. Cisco has shaped the future of the Internet by creating unprecedented value and opportunity for our customers and has become the worldwide leader in networking – transforming how people connect, communicate and collaborate. » Visit website

Dell Dell

Dell PowerEdge 12th generation servers combine Dell innovations with Intel® Xeon® processors to help customers improve operational efficiency, ensure business continuity, and ultimately accomplish more. Dell 12G servers offer increased performance—and greater memory and storage capacity—to help run applications faster than previous generations of servers. Plus, improvements in virtualization, energy utilization, and infrastructure management help IT more efficiently pool compute resources and reduce server infrastructure by up to 50%. By offering exceptional levels of redundancy, reliability and availability, Dell PowerEdge 12G servers can help maximize uptime while ensuring that applications and data are secure, protected and accessible whenever and wherever needed. » Visit website


IBM is the world’s largest information technology services and consulting provider. Some 190,000 professionals in more than 160 countries help clients integrate information technology with business value — from the business transformation and industry expertise of IBM Business Consulting Services to hosting, infrastructure, technology design and training services. IBM services business delivers integrated, flexible and resilient processes across companies and through business partners, enabling clients to save money and transform their businesses to be more competitive. » Visit website

Microsoft Kore Technologies

A leader in information technology, Kore Technologies specializes in enterprise integration software, business intelligence and eCommerce Web solutions for MultiValue and non-MultiValue databases. For the past 15 years, Kore has provided innovative technology to clients with its two main product lines: Kourier Integrator and KommerceServer.

Leveraging its technology, and Kore’s extensive experience with enterprise applications and database systems, Kore partnered with Paciolan and SSB Consulting Group to create the Ticketing Intelligence solution (TI). The TI solution (powered by Kore’s Kourier Integrator product) incorporates data from Paciolan’s TRes, CRM and Advantage applications so clients can monitor ticket sales, trends, customer relationships, schedules and more.
» Visit website

Microsoft Microsoft

Founded in 1975, Microsoft (Nasdaq: MSFT) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential. » Visit website


With a focus on mission-critical business environments, Oracle provides best-of-breed technology solutions that are open, integrated, and complete. We deliver unique value for customers through the integration of server, storage, networking, and software to deliver some of the most scalable, reliable, and secure products available today. Our integrated software and hardware solutions are optimized to improve transactional efficiencies and deliver performance levels that are unmatched in the industry. And because Oracle systems are built on open standards, they can be deployed in the datacenter as individual components, or as complete solutions that are integrated from applications to disk. » Visit website

Savvis Savvis

SAVVIS, Inc. (NASDAQ: SVVS) is a leading global provider of managed and outsourced IT services that focuses exclusively on IT solutions for businesses. With an IT services platform that extends to 45 countries, SAVVIS has over 5,000 enterprise customers and leads the industry in delivering secure, reliable, and scalable hosting, network, and application services. These solutions enable customers to focus on their core business while SAVVIS ensures the quality of their IT systems and operations. SAVVIS’ strategic approach combines virtualization technology, a global network and 25 data centers, and automated management and provisioning systems. » Visit website


SEAT is the only peer-driven technology conference dedicated to the executives, decision makers and professionals who work in the World-wide sports & entertainment industry. SEAT focuses on discussions, sessions, peer-case studies in the areas of core stadium/arena technologies, CRM, database marketing, social media, digital marketing, ticketing, analytics, BI, Big Data, fan engagement technologies, progressive marketing and sales across the sports, collegiate and the entertainment industry. SEAT Steering Committees are executives from the sports & entertainment industry whom dedicate time to develop the conference agenda for their peers. Sessions involve thought-leaders from across the industry participating in panel discussions, case study presentations, round table discussions, sharing best practices and discussing how to stay in front of technology evolution. BE INSPIRED and join us in Miami Florida at SEAT 2014. July 20-22, 2014. » Visit website



Venues Today Venues Today

Venues Today Inc. is the leading source of original reporting for live entertainment and events, serving management, owners and suppliers to music, sports and meetings venues internationally. Our mission is to share news and how-to information to practitioners of all sectors of the live sports, entertainment and meetings industry, from managers and promoters to operations personnel and suppliers, helping them build the pool of knowledge and the relationships necessary to be successful in this business. » Visit website