Carnegie Museums of Pittsburgh comprises four distinct museums: Carnegie Museum of Art, Carnegie Museum of Natural History, Carnegie Science Center, and The Andy Warhol Museum. The most far-reaching cultural organization in the city of Pittsburgh, its museums attract more than 1.3 million visitors each year. With large capital projects underway that will further grow admissions at its museums, Carnegie Museums needed a ticketing system that would meet the unique requirements of each museum but operate as a central system.
Carnegie Museums of Pittsburgh Implemented tGen to:
- Sell Tickets to Drive Attendance and Revenue
- Automate Group Scheduling and Resources
- Optimize Attendance and Offer Time-Phased Ticketing Admission
- Offer Future Enhancements for Members
With our new ‘Dinosaurs In Their Time’ exhibit opening shortly, we’re eagerly anticipating a large increase in admission volume at Carnegie Museums of Art and Natural History, which share a facility. We value the ability to sell timed-phased tickets for this exhibit in order to manage attendance and traffic flow and ensure a positive customer experience.
~John Fogg, Director of Information Technology, Carnegie Museums of Pittsburgh
We are excited about this opportunity to serve the entire CMU community through this innovative ticketing solution. This partnership allows us to enhance every interaction with Chippewa fans and donors by providing more services under a single entity.
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